Francesca Chia - GoGet
An on demand workforce of verified workers, called GoGetters
This week we are joined by Francesca Chia of GoGet, which is a technology platform connecting businesses to on demand workforce of verified workers, called GoGetters.
This was a great conversation as we navigated the origin story which involved a couple of pivots. Through the conversation there are great pieces of advice on building a business, including the bottom-up/top-down way to prioritize goals and create OKRs. We close with a great piece of advice on the importance of passion as the motivator for coping with the toughness of entrepreneurship.
I’d love to know what you took away from this conversation with Francesca Chia. If you’d like to be considered as a guest or have someone that you’d like to hear me speak to, drop me a message.
Listen now on Apple, Spotify, Google, Overcast, Pocket Casts, and YouTube.
Where to find Francesca Chia:
• LinkedIn: https://www.linkedin.com/in/francescachia/
• GoGet: https://goget.my/
Where to hear more from The Indelible VC:
• Newsletter: https://insights.indelible.vc
• Twitter: https://twitter.com/IndelibleVc
• LinkedIn: https://www.linkedin.com/in/kbrockland/
In this episode, we cover:
[01:22] Origin story from Food to Consumer-Centric on to a B2B model
[04:40] Analyzing power users’ behavior to drive the product roadmap
[09:00] Scaling the community of GoGetters in the early days
[12:07] Pioneering in the early days of “gig work” and building trust
[16:45] Expanding to other cities while balancing job urgency and localized networks
[19:43] Scaling the two sides of a marketplace model
[22:22] Process to translate business priorities to a focused roadmap
[24:54] Regular reviews to track OKRs
[27:30] Evolving how to hire and retain talent
[31:22] Closing questions