The Indelible VC
SEA of Startups
Jes Min Lua from Recommend Group

Jes Min Lua from Recommend Group

Leading Marketplace for Home Services

This week we are joined by Jes Min Lua of Recommend Group, which is southeast Asia's #1 Home and Local Services platform, operating under in Indonesia and in Malaysia.

This was a great conversation about building a marketplace model and the hurdles they have overcome.  We cover the aspects of building trust through to tactics to drive recurrence and keep transactions on the site.  We close with advice for Founders to be cautious in whose advice to take.

I’d love to know what you took away from this conversation with Jes Min Lua. If you’d like to be considered as a guest or have someone that you’d like to hear me speak to, drop me a message.

Listen now on AppleSpotifyGoogleOvercastPocket Casts, and YouTube.

Where to find Jes Min Lua:

• LinkedIn:

• Malaysia:

• Indonesia:

Where to hear more from The Indelible VC:

• Newsletter:

• Twitter:

• LinkedIn:

In this episode, we cover:

[01:25] Origins coming out of major consulting firms

[4:45] Establishing trust in a home services marketplace

[9:51] First steps towards building the supply of home services providers

[14:09] Top categories of services 

[16:40] Confronting leakage that occurs in marketplace models

[21:40] The story of Impact

[27:02] Looking at the next steps in the growth path

[32:22] Closing questions

The Indelible VC
SEA of Startups
At Indelible Ventures, we strive to promote the startup ecosystem in Southeast Asia and bring attention to the stories of entrepreneurs and the businesses they have founded. By promoting the ecosystem, we aim to draw more attention and, with it, more VC Funding to Founders.
RELATABLE - We uncover stories from Founders in our local market that will be relatable to an audience of Founders and Funders in the local market.
USABLE - Our intent in surfacing these stories is to build the local knowledgebase derived from relatable and relevant experiences of a true peer set.
SOUTHEAST ASIA - Limited audio content focuses on Founders in Southeast Asia. Further, as a Malaysia-based company, we are biased towards showcasing the underrepresented ecosystems in Southeast Asia.
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Kevin Brockland CFA